TCHC Needs To Do More to Address Tenant Complaints!
On March 17, 2020, Ombudsman Toronto, led by Ombudsman Susan E. Opler, released a report titled “Toronto Community Housing Corporation (TCHC) Complaint Trend Data and Related Recommendations”. The Toronto Community Housing Corporation, or TCHC, is a social housing agency that owns and manages subsidized housing properties in Toronto. The report and response has particularly strong implications for lower-income families residing in TCHC communities such as Regent Park. Regent Park is one of the oldest and largest public housing developments in Canada. Many of its residents are underemployed new immigrants struggling to find adequate, meaningful work. Though it’s recently transitioned to a mixed-use, mixed-income neighbourhood, a large percentage of people still live in subsidized housing managed by TCHC. In addition to adding rental and market housing, replacing all the TCHC subsidize units with new housing is an important part of the revitalization and the first step towards bui